**Privacy Policy**
**Effective Date: 10/29/2024**
At Signing Resources, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
**1. Information We Collect**
We only collect the following types of personal information:
– **Contact Information**: Your email address and phone number when you register for our services or contact us.
**2. How We Use Your Information**
We use the collected contact information to:
– Provide and manage interpreting services.
– Communicate with you regarding service updates, inquiries, or requests.
– Respond to your questions and support needs.
**3. Sharing of Information**
We do not sell, share, trade, or rent your personal information, SMS opt-in, or phone numbers for the purpose of SMS. We do not sell, share, trade, or rent your personal information for marketing, or with any marketing affiliates.
Consent for SMS Communication
“We obtain SMS consent verbally when customers contact us via our website. We ask: “Do you agree to receive texts from Signing Resources ?Message Frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at signingresources.com/privacy-policy/
SMS Terms And Conditions
SMS For Consent Communication
Information obtained (Phone Numbers) as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Signing Resources & Interpreters, you may receive text messages related to appointment reminders, meetings, and follow up on appointments.
For Example: Hello Thank you for contacting Signing Resources & Interpreters, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our [Privacy Policy URL].
Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally. Please give a brief explanation about potential fees for any received or sent text message your customer could get from their losing carrier, so they are aware of any potential fee for SMS messaging interaction with your company, any carrier may vary their fees for SMS messaging based on several factors such as, geographic location, and the type of SMS messaging being used (e.g., promotional, transactional, or one-time passwords)
Opt-In Method: Customer will Opt-In for SMS messaging from Signing Resources & Interpreters verbally as they engage in a call by getting our contact info from our website located at https://signingresources.com/contact-us/, during the call we ask them: “Do you agree to receive texts from Signing Resources? Message Frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at signingresources.com/privacy-policy/. This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated unless consented by the customer.
Opt-out: Customer will be able to Opt-out for SMS messaging from Signing Resources by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
**4. Data Security**
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the Internet or storage method is completely secure, and we cannot guarantee absolute security.
**5. Your Rights and Choices**
You have the right to:
– Access and review your contact information.
– Request corrections or updates to your information.
– Request the deletion of your information, subject to legal requirements.
To exercise these rights, please contact us at 877-512-2246.
**6. Cookies and Tracking Technologies**
We do not collect any cookies or use tracking technologies on our website.
**7. Third-Party Links**
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites.
**8. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.
**9. Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at 877-512-2246.